Privacy policy

TERMS AND CONDITIONS

Last updated: April 8th, 2026

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Country refers to: Illinois, United States.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Association of Pickleball Professionals, LLC, 303 E Wacker Dr #2200 Chicago, IL 60601.

Content refers to content such as text, images, video, audio, graphics, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.

Goods refers to any products, merchandise, tickets, registrations, digital content, or other items or services offered for sale on or through the Service, whether fulfilled directly by the Company or through third-party providers, including but not limited to Shopify and Evey Events & Tickets.

Orders mean a request by You to purchase Goods from Us through the Service.

Promotions refer to contests, sweepstakes or other promotions offered through the Service.
Service refers to the Website and any related features, functionality, and services made available by the Company.

Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to Association of Pickleball Players, accessible from www.theapp.global.

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service without the involvement and consent of a parent or legal guardian.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company.

Placing Orders for Goods
By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information
If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email,

Your phone number, Your billing address, and Your shipping information. Payment information is processed through third-party payment processors, including but not limited to Stripe and Shopify Payments, and is subject to their respective terms and privacy policies.

You represent and warrant that: (i) You have the legal right to use any payment method(s) in connection with any Order; and (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to: Goods availability; Errors in the description or prices for Goods; Errors in Your Order; or suspected fraud or an unauthorized or illegal transaction.

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Your Order Cancellation Rights
Any Goods you purchase can only be returned or refunded in accordance with applicable policies communicated at the time of purchase. Certain Goods, including event tickets, registrations, digital content, and promotional or time-based offerings, may be non-refundable except as required by applicable law or expressly stated otherwise.

Your right to cancel an Order only applies where expressly provided and subject to the applicable terms communicated at the time of purchase.

Availability, Errors and Inaccuracies
We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, event details, schedules, or services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery, fulfillment, or execution caused by government action, variation in duties, increased costs, or any other matter beyond the control of the Company. In such event, You may have the right to cancel Your Order where required by law.

Payments
All Goods purchased are subject to payment. Payment can be made through various methods available through the Service, including credit cards, debit cards, and third-party payment providers such as Stripe and Shopify Payments.

Payment cards are subject to validation checks and authorization by Your card issuer. If we do not receive required authorization, We will not be liable for any delay or non-delivery of Your Order.

Promotions
Any Promotions made available through the Service may be governed by rules that are separate from these Terms.

If You participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Content
Your Right to Post Content

Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, You grant Us a worldwide, perpetual, irrevocable, royalty-free, fully paid, sublicensable license to use, modify, publicly perform, publicly display, reproduce, distribute, and otherwise exploit such Content in any manner and in any media now known or hereafter developed, including for commercial and promotional purposes. You retain any rights to Your Content subject to this license.
You represent and warrant that: (i) the Content is Yours or You have the right to use it and grant Us the rights set forth herein; and (ii) the posting of Your Content does not violate any rights of any person or entity.

Content Restrictions
The Company is not responsible for the content of users. You agree that You are solely responsible for Content and activity under Your account.

You may not transmit any Content that is unlawful, offensive, upsetting, threatening, defamatory, obscene, infringing, or otherwise objectionable.

The Company reserves the right, but not the obligation, to determine whether any Content is appropriate and complies with these Terms and to refuse, remove, or restrict access to such Content at any time. You understand that You may be exposed to content that You find objectionable and that the Company shall not be liable for any such content.

Content Backups
Although regular backups of Content may be performed, the Company does not guarantee that there will be no loss or corruption of data. The Company shall have no liability related to the integrity of Content or failure to restore Content.

Copyright Policy
We respect the intellectual property rights of others. If You believe that Content infringes Your rights, You must submit a notice to webmaster@theapp.global including a detailed description of the alleged infringement.

DMCA Notice and Procedure
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) including all required information under applicable law. Upon receipt, the Company may remove or disable access to the allegedly infringing material.

Intellectual Property
The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws.
Our trademarks and trade dress may not be used without prior written consent.

Your Feedback to Us
You assign all rights, title, and interest in any Feedback You provide to the Company. If such assignment is ineffective, You grant a perpetual, irrevocable, royalty-free, worldwide license to use such Feedback.

Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including if You breach these Terms.

Upon termination, Your right to use the Service will cease immediately.

Indemnification
You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, agents, licensors, service providers, and partners from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including attorneys’ fees) arising from or related to Your use of the Service, Your violation of these Terms, Your Content, or Your violation of any third-party rights.

Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and its suppliers under any provision of these Terms and Your exclusive remedy shall be limited to the amount actually paid by You through the Service or 100 USD if You have not purchased anything through the Service.

To the maximum extent permitted by law, the Company shall not be liable for any special, incidental, indirect, or consequential damages whatsoever.

"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" without warranty of any kind.

The Company disclaims all warranties to the maximum extent permitted by law.

Governing Law
The laws of the State of Illinois shall govern these Terms.

Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. If the dispute cannot be resolved informally, it shall be resolved through binding arbitration administered by JAMS in Chicago, Illinois. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.

United States Legal Compliance
You represent and warrant that (i) You are not located in a country subject to a United States embargo or designated as supporting terrorism, and (ii) You are not listed on any U.S. government list of prohibited or restricted parties.

Severability and Waiver
If any provision of these Terms is held to be unenforceable, such provision shall be modified to reflect the parties’ intent, and the remaining provisions shall remain in full force and effect. Failure to enforce any provision shall not constitute a waiver.

Translation Interpretation
If these Terms are translated, the English version shall prevail in the event of a dispute.

Changes to These Terms and Conditions
We reserve the right to modify or replace these Terms at any time. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

Contact Us
By email: webmaster@theapp.global
By visiting this page on our website: www.theapp.global/contact


PRIVACY POLICY

Last updated: April 8th, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares or other securities entitled to vote.

Company (referred to as either "the Company", "We", "Us" or "Our") refers to Association of Pickleball Professionals, LLC, 303 E Wacker Dr #2200 Chicago, IL 60601.

Cookies are small files placed on Your Device by a website, containing details of Your browsing history among its many uses.

Country refers to: Illinois, United States.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company.

Third-party Social Media Service refers to any website or social network through which a User can log in or interact with the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Website refers to Association of Pickleball Players, accessible from www.theapp.global.

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: Your name; email address; phone number; mailing address; billing and shipping information; and any other information You voluntarily provide through forms, registrations, surveys, or communications with Us.

Payment Data
When You make a purchase through the Service, payment information is processed by third-party payment processors, including but not limited to Stripe and Shopify Payments. We do not store full payment card details. Payment processing is subject to the terms and privacy policies of those providers.

Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies used may include cookies, web beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

We use analytics and tracking tools including Google Analytics and Microsoft Clarity to understand how users interact with the Website. We also use a consent management platform provided by Osano to manage cookie preferences and user consent.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Information from Third Parties
We may receive information about You from third-party service providers and platforms, including Shopify, Evey Events & Tickets, Fan360, Typeform, and marketing or analytics providers. Such information may be combined with information We collect directly.

Use of Your Personal Data
The Company may use Personal Data for the following purposes: to provide and maintain our Service; to manage Your Account; to process transactions and Orders; to communicate with You, including sending administrative information, updates, and promotional materials; to manage Your requests; to personalize user experience and content; to analyze usage trends and improve the Service; to support marketing and advertising efforts; to comply with legal obligations; and to protect and enforce our rights and agreements.

Sharing of Your Personal Data
We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, process payments, provide marketing communications, manage forms and data collection, and perform other business functions. These providers include Shopify, Stripe, Shopify Payments, Evey Events & Tickets, Google Analytics, Microsoft Clarity, Typeform, Fan360, Mailchimp, and Osano.

With Business Partners: We may share Your information with business partners to offer You certain products, services, promotions, or event-related opportunities.

For Business Transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business.

For Legal Reasons: We may disclose Your personal information if required to do so by law or in response to valid requests by public authorities, or if We believe such action is necessary to comply with legal obligations, protect and defend our rights, prevent wrongdoing, or protect the safety of users or the public.

Sale or Sharing of Personal Information
We do not sell personal information in the traditional sense. However, certain sharing of personal information with service providers or partners for analytics, advertising, or marketing purposes may be considered a “sale” or “sharing” under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements.

Transfer of Your Personal Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside of Your state or country. By using the Service, You consent to such transfers, subject to applicable law.

Delete Your Personal Data
You have the right to request deletion of Your Personal Data, subject to certain exceptions. You may contact Us to request deletion, and We will take reasonable steps to respond in accordance with applicable law.

Disclosure of Your Personal Data

Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred.

Law Enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to comply with legal obligations, protect rights or property, prevent wrongdoing, protect users, or defend against legal claims.

Security of Your Personal Data
The security of Your Personal Data is important to Us. We implement reasonable administrative, technical, and organizational safeguards. However, no method of transmission over the Internet or method of electronic storage is completely secure, and We cannot guarantee absolute security.

Children’s Privacy
Our Service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If We become aware that We have collected Personal Data from a child, We will take steps to remove such information.

Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content or privacy practices of third-party sites.

Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: webmaster@theapp.global
By visiting this page on our website: www.theapp.global/contact