Contact
Ticketing Questions
Tickets are nonrefundable. Discount or complimentary codes cannot be applied to prior purchases. In the event that weather prevents any play during the day you purchased tickets for, a full refund will be offered via email. For ticketing inquiries, please contact ticketing@theapp.global.
Merch Questions
For all questions regarding merchandise sold on site or online, please contact shop@theapp.global.
Frequently asked questions
What is the ticket return policy?
Tickets are nonrefundable. Discount or complimentary codes cannot be applied to prior purchases.
In the event that weather prevents any play during the day you purchased tickets for, a full refund will be offered via email. For ticketing inquiries, please contact ticketing@theapp.global.
What if weather cancels play?
In the event that weather prevents any play during the day you purchased tickets for, a full refund will be offered via email.
When will I get my tickets?
Tickets are delivered instantly via email. You have the option to open the ticket online, save as a PDF, or add to your phone's wallet. Please be aware your ticket will need to be scanned to gain entry to the event.
Can I buy just a kids ticket?
A children's ticket (aged 13 and under) is a general admission ticket. Age will be verified on site. You must purchase a General Admission adult ticket to purchase a children's ticket.